Chief Customer Officer
Brad is a customer savant, champion, and expert, focused on creating value for both external and internal customers alike. Using a customer centric mindset and design-thinking approach he drives a collaborative if not, co-creative, environment that translates into highly viable solutions.
Prior to joining the AND group, Brad delivered results that spanned sales, sales enablement, operations, product management, logistics, and P&L ownership, at Ralston Purina, Coors Brewing, Frito-Lay, and Western Union.
Brad has well-honed skills in collecting and distilling customer/user insights, mapping and improving the customer journey, product and service development, commercialization, and ideation facilitation