Customer Advisory Board Design and Facilitation
guidance and support in the process of forming
customer advisory boards and facilitating board meetings
We ensure that each Customer Advisory Board session is shaped to provide as much value to your Board Members as it does to your business and delivers lively conversations and strong engagement among participants.
Orchestrated to honor, amplify, and champion voice of customer
strengthen relationships with your existing customers and engage prospects
gain actionable feedback on everything from product roadmaps, to go-to-market strategies and plans
drive referrals and build thought leadership
define new revenue opportunities
Together, we will establish: goals, performance metrics, board structure, agenda topics, and on-going management plan.
We manage as little or as much as you like: ghost writing charter, recruitment process, pre-meeting ‘blinded’ customer interviews, meeting theme development, including PPTX template, agenda, facilitation plans and execution, guest speakers, stimulus prep, exercises, reporting, follow-up, and all travel, accommodation & meal planning.
let us help you honor, amplify, and champion voice of customer
discover more with our case studies